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Privacy Policy

Effective Date: January 1, 2026

At Manatee Junk Bros LLC (“Manatee Junk Bros,” “we,” “our,” or “us”), we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, request a quote, schedule services, or otherwise interact with our business.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Information You Provide

  • Name
  • Phone number
  • Email address
  • Service address
  • Billing address (if different)
  • Photos or descriptions of items to be removed
  • Payment information (processed through secure third-party payment processors)
  • Communications you send us by phone, email, text message, website forms, or Google Local Services Ads

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of your visit
  • Website usage information through cookies and analytics tools
  • Information collected through Google Analytics and Google Ads technologies

How We Use Your Information

We use your information to:

  • Provide junk removal services
  • Schedule appointments
  • Prepare estimates
  • Process payments
  • Communicate about your appointments
  • Send invoices and receipts
  • Respond to customer service requests
  • Improve our website and services
  • Measure advertising performance
  • Market our services to prospective customers
  • Comply with legal obligations
  • Prevent fraud and protect our business

We may also send occasional promotional emails or text messages about our services. You may opt out of marketing communications at any time.

Jobber

We use Jobber, a cloud-based field service management platform, to manage customer information, scheduling, estimates, invoices, communications, and payments. Information you provide may be securely stored and processed through Jobber in accordance with their privacy and security practices.

QuickBooks

We use QuickBooks for accounting, bookkeeping, invoicing, payment tracking, and financial recordkeeping. Customer information such as your name, contact information, service address, invoice details, and payment history may be securely stored within QuickBooks as necessary to operate our business and comply with tax and accounting requirements.

Google Local Services Ads

We advertise through Google Local Services Ads (LSA). If you contact us through a Local Services Ad, Google may provide us with information such as your name, phone number, service address, and details about your service request. We use this information solely to respond to your inquiry, provide estimates, schedule services, and communicate regarding your requested services.

Google Analytics

Our website uses Google Analytics to help us understand how visitors use our website. Google Analytics collects information such as pages visited, time spent on the website, device type, browser information, and approximate geographic location. This information is aggregated and helps us improve our website and customer experience. Google Analytics may use cookies or similar technologies to collect this information.

Google Ads

We use Google Ads, including remarketing and conversion tracking features, to advertise our services online. Google may use cookies and similar technologies to display advertisements based on your previous visits to our website and to measure the effectiveness of our advertising campaigns. You can manage your Google advertising preferences through your Google account or by adjusting your browser settings.

Payments

Payments may be processed through secure third-party payment processors integrated with Jobber or QuickBooks. We do not store your complete payment card information on our own systems.

Text Messages and Phone Calls

If you provide your phone number, you consent to receive calls and text messages related to:

  • Estimates
  • Appointment confirmations
  • Scheduling updates
  • Service reminders
  • Invoices
  • Customer support

Message and data rates may apply. You may opt out of marketing text messages at any time by replying STOP.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Measure advertising effectiveness
  • Support Google Analytics and Google Ads features
  • Enhance your browsing experience

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers when necessary to operate our business, including:

  • Jobber
  • QuickBooks
  • Google (including Google Local Services Ads, Google Analytics, and Google Ads)
  • Payment processors
  • Website hosting providers
  • Email and communication providers
  • Marketing providers
  • Government authorities when required by law

These third parties are expected to protect your information and use it only for the services they provide.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or misuse. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain customer information for as long as reasonably necessary to:

  • Provide services
  • Maintain customer and financial records
  • Comply with tax, accounting, and legal obligations
  • Resolve disputes
  • Enforce our agreements

Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request information about how your data is collected and used

To make a request, contact us using the information below.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Manatee Junk Bros LLC

Bradenton, Florida

Phone: (941) 354-5865

Email: [email protected]

Website: https://manateejunkbros.com

Contact

Business Hours

Monday - Friday: 7 AM - 7 PM EST Saturday - Sunday: Closed

Email

[email protected]​

Phone

941-354-5865

Address

4853 Sabal Harbour Drive, Bradenton, FL 34203

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